Absolutely. The whole idea behind our books and programmes is that they fit into your busy life.The exercises and insights work in short, manageable steps — even if you only have a few minutes a day.We have built everything so you can start straight away, without long reading or complicated preparation.

Yes, completely.Whether you are just starting out, want to learn to relax, or already have experience with self-development: our books are clear, practical and without unnecessary theory.You get plain explanations, step-by-step instructions and practical exercises that anyone can manage.

Sometimes!We occasionally add bonus material, checklists or small updates to our digital books.When you buy, you are automatically added to our private update list. You will get a message whenever something new or improved becomes available — free of charge.

Of course.
Many of our customers print the e-book to make notes or to follow the exercises more easily.
You may print it in full for personal use, or save it on several devices (laptop, tablet or phone).

At waymark-press.com we sell mainly digital products: e-books in PDF or ePub format.
After payment you receive an email with a personal download link, so you can open and use the file straight away.
There is no physical delivery and no shipping cost — everything arrives digitally.

Our physical products (such as posters or printable cards, where stated on the product page) speak for themselves.
But it is important to know that we do not sell physical books.
We choose digital books deliberately because:

• You can use it immediately after purchase (no waiting, no shipping)
• You can open it anytime, anywhere (phone, tablet, laptop)
• It is better for the environment — no paper, printing or transport

That gives you convenience, speed and sustainability.

We make a distinction between digital and physical products:

📘 Digital products (zoals e-books)

Because of the nature of digital downloads:
all sales of digital products are final and non-refundable.

Once the download link has been sent you have immediate access to the product.
We cannot verify whether the file was deleted afterwards, which is why returns are excluded.

In short: as soon as you receive the digital product you waive your cooling-off period, so that you can use it right away.

📦 Fysieke producten

If you ordered a physical product (for example a printed item or accessory), you can return it within 14 days.
Once we have received the item in good condition, we refund the purchase amount within 3 working days.

Return shipping is at the customer's expense, unless the delivery was incorrect or damaged.

First check whether the email with your download link has landed in your spam or junk folder.
Not there either?
Send a message to info@waymark-press.com with your order number and the name you ordered under.
We aim to resend the download link within 24 hours.

Unfortunately not.

Directly under the ‘Add to cart’ button it clearly states:

“Instant access – download now!”

We do this deliberately, so that it is clear to every customer that this is a digital product delivered instantly and made available immediately after payment.
We also explain on this FAQ page how our digital products work and why returns are not possible.

If you did miss it, we are sorry to hear that — and we hope you still get real value and enjoyment from the book.
As stated above, given the nature of digital products we cannot process returns or refunds once the download link has been sent.

No.
Our e-books are intended for personal use only.
Sharing, distributing or reselling the files is a breach of copyright and can be pursued legally.

Would you like to share the book with someone?
You can simply buy an extra copy. That way everyone has their own legitimate copy.

You receive your digital order within a few minutes of payment.
The download link is sent automatically to the email address you gave at checkout.
If nothing has arrived after 15 minutes, check your spam folder or contact us at info@waymark-press.com.

Yes, certainly.
Our e-books come as PDF and sometimes ePub, which means they work on almost any device — whether you use an iPhone, iPad, Android phone, laptop or e-reader.
You can open and read the file anywhere.

Yes, from time to time we release improved versions with extra information or updated insights.
As a customer you automatically get access to these updates — you do not have to do anything for it.

Yes, completely.
All payments on waymark-press.com go through secure payment partners with SSL encryption.
This means your details are always sent securely and are never visible to third parties.

We support the following payment methods:
Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Shop Pay and Klarna.
So you can always pay in the way that feels familiar to you.

Of course.
For general questions or comments you can email info@waymark-press.com.
For download or delivery problems you can also reach us at info@waymark-press.com.
We aim to answer every message within a few working days — but do check this FAQ first, as most answers are already explained here.